![]() ![]() Whether you have had your shipment picked or dropped a package off, you can use this tool to follow the status of your shipment.Īll mail collected by the US Mail Service are sorted through over 250 Processing and Distribution Centers located across the United States. US Mail Service says no tracking information available? If there is no status available or the information has not changed since the last time you viewed it, check back regularly as information is updated periodically throughout the day. Tracking your US Mail Service shipment is easy, just use your shipment reference number located in your shipment confirmation email, or in online store order page, that looks like 940****, 927***, 937***, 420***, Lx000000000CN and enter it into the tracking field above. To track your shipment, please enter your US Mail Service tracking number into the field above. Different services have different types of tracking numbers. The number of digits may vary depending on the service you are using. US Mail Service tracking number is usually a 22-digit number. It is also known as label or article number. Our act of checking aims to protect customers' interest from avoidable troubles or lost.Whenever you post a package, the post office workers assign a number to that order, that number is called US Mail Service Tracking Number. If restricted or prohibited items are found, customs authorities will detain or even destroy the shipments. Under air transport regulations, customs authorities and airport security force will check on all air shipments. As some commodities might do harm to other shipments during transportation, or transportation of some commodities is restricted by the government (e.g. SF Express unpacks in order to check the content and quantity of the shipments, which is a responsible act not only to the customers, but also to ensure the safety and timely arrival of the shipments. Why does the courier unpack the shipments to check every time? We will try our best to meet your need.Ĩ. If there are special circumstances under which you need us to make appointment with the consignee before delivery, please contact us at our hotline 1 8 to make the request. Normally we will arrange delivery directly to the delivery address. Can you call and make an appointment with the consignee before delivery? If delivery attempt fails again or the consignee cannot be contacted, we will notify and seek advice from the shipper.ħ. We will make re-delivery attempt or the consignee can follow the instruction of 'Delivery Absence Notice' to arrange free re-delivery. How will you deal with the shipment if it fails to be delivered because the consignee is out-of-reach? SF Express helps customers save more by applying the volumetric weight factor of 6,000 (cm³ /kg).Ħ. According to the International Air Transport Association (IATA), for shipments delivered by air, the volumetric weight is calculated by the formula: length× width× height (cm) ÷ 5,000 (cm³ /kg). If the volumetric weight is higher than the actual weight, the freight charge will be calculated based on the volumetric weight. ![]() There is an actual weight and a volumetric weight for each shipment. Besides, you can contact us at our hotline 1 8 for inquiry as well.ĥ. Please visit our website, go to "Service Coverage" to check. How can I know whether my consignee's address is within SF's service coverage? Besides, you can contact us at our hotline 1 8 for inquiry as well.Ĥ. ![]() On our website under "Shipping", there is a "Get Transit Time" and "Get Rate", you can check the transit time and freight charge there. How can I check the transit time and freight charge of the shipments? Besides, you can contact us at our hotline 1 8 for inquiry as well.ģ. Type in the tracking number under "Track and Trace", click "Search", and you will have the information of your shipment. How can I check the status/location of my shipment? Please contact us at 1 8 for arranging a pickup.Ģ. You may find the answers to the frequently asked questions as listed below. ![]()
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